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FAQ

Frequently asked questions:

 

Where can I download instructions?:  Under each model boat there is a download link to the Building Instruction and in some cases also the Building Plan. Link...
If I can't find the instruction that I need? We have a database with old discontinued plans, but if the model isn't listed here, we haven't got it and cant help you, unfortunately! Link...
What do I do if I am missing parts or parts are damaged? Please allways contact the distributor in your country and fill in the form, with the warranty no., that is provided in each kit. This will speed up the service process as our distributors in many cases have spareparts in stock. See under Service...

 

If you should have an older kit without the warranty no. please send a request to This e-mail address is being protected from spambots. You need JavaScript enabled to view it

Can I still buy the fittings kit for an old model? 

In many cases yes. Models produced from 1995 and onwards, we still have fittings for, either in stock or we can produce these on request! Please contact the distributor in your country for further information on price and delivery. Link...

Can I buy direct from Billing Boats? No, we unfortunately do not sell direct. Please contact the distributor closest to you for more information on how to obtain our products. Link...